At least if it is done right is can solve a lot of your problems. A lot of small businesses have the idea that if they build a website it will increase their income, client base, reputation, sex appeal and many, many other items that are promised to them by web designers that just learned how to code a page.
Yes, it is true a website can increase a small businesses income, client base, reputation and even sex appeal in some case, if it is done correctly.
If you are running a small business and want to build a website there are only a few reasons to need one:
- To sell a product or service.
- To find new clients or customers.
- To promote your business or event.
- To brand your name or business.
For item number 1 “To sell a product” we will make an assumption that you are already a small business and you are already selling your product and the true purpose of the web site is to sell more of the product which in effect makes this the same reason as number 2 “To find new clients or customers”.
If you think about it, all the reasons listed above boil down the basically the same thing, making more money.
So all your problems are solved, just build a website put it on the internet and instantly new customers and clients will be beating down your door and your small business will boom into a fortune 500 business in no time, at least this is the concept presented by quite a few web design companies. But the truth is that simply building a website and putting it on the internet isn’t going to help you at all.
That might sound like an odd comment for a web designer to make, but if you simply build a website and put it online it is the equivalent of a person in England pouring a bucket of water in the Atlantic Ocean and expecting some one in New York to notice.
The reason for this is that there are millions, possibly billions, of websites (definitely billions of web pages) on the internet and if your site isn’t designed the correct way there is no way for a new customer or client to find your site. By designed the correct way we aren’t referring to the appearance of your site, we are referring to making your site search engine friendly.
A beautiful site not listed in the search engines is as useful as a race car without an engine. If you manage to find the place it is stored it is nice to look at but doesn’t fulfill its purpose.
This means that your site has to be listed in the search engines preferably on the first page of the search engine responses for whatever product or service you are providing.
The techniques used to make your site search engine friendly are called search engine optimization or SEO for short. There is on site optimization and offsite optimization for this article we will only be briefly covering on site optimization and what you should look for from your web designer.
- Key words – Keywords are the words or phrases your potential clients will use to find your site in the search engines. One of the first things your web designer should discuss with you is the proper keywords for your business. A good web designer will take the basic keywords you provide and do a little research and give you a list of keywords that will give you the optimum results for your business in the search engines. This should include the number of times a keyword is searched per month and how targeted it is to your business.
- Title tags – Title tags are basically the name of your web page. Your designer should be able to use the appropriate keywords as title tags on the appropriate pages to help your search engine ranking.
- Meta Tags – Meta tags are hidden code only seen by the search engine spiders that should be implemented on every page of your website.
- Text Formatting – certain text formatting can help you with your search engine rankings the main formats are bold, italic and H1 (headline size 1).
- Alt Tags – alt tags are used to label images on your website. They are actually intended to be used by programs that read web pages for the visually impaired. Your images should have alt tags that accurately describe the image and when possible you should include your keywords in these descriptions. With most browsers you can see the alt tags by holding the mouse over the image.
- Linking – linking is how your potential customers will navigate the site. It is also how the search engines will find all the pages of your site. For your visitors this must be easy to use and self-explanatory. For the search engines it must be comprehensive and ideally work with keyword loaded anchor text.
These are the basics that your web designer MUST take into consideration when designing your site. If these aren’t covered the odds of a new client finding your site are very slim.
A couple of things to watch for:
- Flash – flash is a program that can create visually stunning sites and add a ton of functionality to your site but it isn’t search engine friendly. When a web page is created entirely in flash there is no text for the search engines to read this makes it very hard for your site to rank highly in the search engines. If your designer talks to you about a flash web site make sure they have a plan to also get the content from the flash in text form for the search engines.
- Images – images, just like flash, don’t provide test for the search engines. Make sure your designer uses the alt tags on images and ideally provides a caption and/or description for the image in the text content. A lot of web designers are graphic artists that don’t fully comprehend the technical aspects of getting a site listed in the search engines and will use almost all images and very little text on the sites. This can make a visually stunning site but leaves very little for the search engines to work with.
Even if you don’t understand all these points you should discuss them with your web designer BEFORE you hire them to create a site for you. A web designer that truly knows the business will be able to explain all of this to you. Some one that has just learned to put up a WordPress or Joomla (content management systems for websites) site probably doesn’t understand the true need for search engine optimization and won’t be able to explain this to you. Yes, they might be able to give you a beautiful site but just being a beautiful site, the site isn’t fulfilling its purpose providing you with new customers or clients. Ideally your site will be beautiful and rank in the search engines but if you have to choose pick functionality over beauty because that is the purpose of a web site for a small business.